It is with sincerest gratitude that we thank you for your service in the sale of our home.
We felt very confident of your abilities and those of Klein Realty because of our experience as the buyer of the home ten years ago and your representation as our real estate agent and agency. Throughout the process of listing, showing and selling of our home, you have made every effort to keep us informed as to the market sales activity around us and advised us in our best interest. Sometimes the news was good, and sometimes the news was not good, and you were honest in voicing your concerns to us.
Customer service was excellent. Each time we have visited or called the office we had been put in touch with someone that could answer our questions. Selling a home from out of state was difficult, but your staff was eager to help. During that time, there were storms, and even an earthquake that occurred. On request, the staff performed walk-through to report the status of the home to us, checking the heating and cooling, and letting us know if anything was amiss inside and outside. During the entire process, we had felt that we were in “good hands”.
We appreciate the professionalism, knowledge, and service exhibited by you and your staff in the sale of our home.
Best wishes to you and your staff!
Organize your paperwork: Have a detailed list of all past repairs, updates and upgrades that have been made. Get Ready to De Clutter: Start with one closet and work your way through the entire home. Sort items to toss, keep, sell and donate. Clean: Wash down walls, spruce up paint, and give your home a thorough cleaning. Get an Inspection: Did you think inspections were only for buyers? Having a pre-sale inspection can mean identifying potential problem areas. Start Staging: You want to have your home clean and ready to show. This means having curb appeal with neat landscaping, fresh paint, and flowers. Rearrange your furniture and remove clutter and personal items.